Política de envío

All MERO orders include free standard shipping within the contiguous United States. Additional shipping charges may apply to orders shipping to Alaska or Hawaii.

Same-Day Shipping

Orders placed before 12 PM PT, Monday through Friday, ship the same business day.

Orders placed after 12 PM PT, on weekends, or on holidays will ship the following business day.

Same-day shipping applies to in-stock products. Custom-cut orders may require additional processing time.

Free Standard Shipping

Standard shipping is free on all orders within the contiguous United States.

Delivery times vary depending on the destination and carrier. Shipping and delivery estimates are not guaranteed.

Alaska & Hawaii

Orders shipping to Alaska or Hawaii may be subject to additional shipping charges based on package size, weight, and destination.

Any applicable shipping charges will be shown at checkout.

Order Tracking

Once your order ships, you'll receive an email with tracking information.

Please allow up to 48 hours for tracking updates to become available after receiving your shipping confirmation.

Local Pickup

Free local pickup is available at our Paramount, California location.

Most pickup orders are ready within 4 business hours. You'll receive a notification when your order is ready for pickup.

Pickup Hours:
Monday - Friday
6:00 AM - 3:00 PM PT

Please wait until you receive your pickup-ready notification before arriving.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility.

Lost, Damaged, or Missing Shipments

If your order arrives damaged, is missing items, or appears to have been lost in transit, contact us with your order number and details of the issue.

For damaged shipments, please include photos of the shipping box, shipping label, packaging, and affected product when possible.

We'll review the issue and work with the carrier to determine the appropriate resolution.